Online Ordering

Please note, your order may arrive sooner or later than the estimated delivery date depending on the carrier. Canada Post, USPS, and many other carriers are currently experiencing major delays due to COVID-19: we ask for your understanding and patience in these unprecedented times.

Sale Exclusions: Online sales, discounts and offers will have the following exclusions (unless otherwise stated): 

  • Mediherb
  • Xymogen
  • Metagenics 
  • Cytomatrix
  • Thorne 
  • Designs for Health 

Our Online Store focuses on ensuring that each customer receives the best care possible. You can order in the comfort of your home or even on the go. You can navigate through our website at your convenience and still have a wide range of products to choose from. We deliver right to your doorstep or, if you're a Vancouver local, you can pick up your order at our Downtown Robson location.

All orders require 4-10 business days of processing time to be picked, packed and prepared for shipping unless otherwise noted on the product page of the item(s) you’ve ordered, or communicated via e-mail. The same processing time applies to store pickup orders.

We carefully check our pricing every day, but please note that errors sometimes happen and we reserve the right to change our product pricing at any time.

All orders which have been lost during postage or stolen cannot be replaced by Pure Pharmacy

PLEASE BE ADVISED: Due to the impact of COVID-19, it may take longer than usual for your order to arrive. Thanks for your patience.

Here is how you place an order:

Your business is important to us, which is why we have simplified ordering with 3 easy steps.

  1. Search for the brand or product
  2. Add to Cart
  3. Check out

CLICK HERE to check out all the brands we carry

If you have any questions, please contact us here. If you would like to make a return request, please email pureonline@purepharmacy.com with your order number (as quoted in the subject line of your "Order Update" emails), the item(s) that you would like to return, and the reason for the return. One of our friendly customer support will reach out to you as soon as possible with the next steps!